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Mastering the Art of Multi-Property Management

2024-05-07T13:02:30+02:00

This article explores the nuances of managing multiple hotel properties. It emphasizes the importance of creating a unified guest experience, utilizing advanced technology to enhance operational efficiency, and incorporating local cultures into service delivery. You find three topics that discuss increasing guest loyalty, optimizing revenue, and maintaining competitiveness in the hospitality industry. Introduction to the Dynamics of Managing Multiple Properties

Mastering the Art of Multi-Property Management2024-05-07T13:02:30+02:00

Interview with CEO and Founder Uli Pillau of Apaleo

2024-05-22T14:29:10+02:00

In this interview, we'll be talking with Uli Pillau. Pillau founded Apaleo, the world's first API-driven property management platform for the hotel industry, based upon an API-first architecture. This has created a full development hub for the industry as a whole. Can you tell us a bit about yourself? I'm a start-up entrepreneur

Interview with CEO and Founder Uli Pillau of Apaleo2024-05-22T14:29:10+02:00

Ten Steps to Successfully Introduce AI to Your Hotel Teams

2024-04-22T11:30:34+02:00

If you plan to roll out a new smart technology or artificial intelligence tool at your hotel, you need to design a thorough team onboarding process. Getting your hotel staff on board with a new solution is key to successful adoption and operational efficiency, but it can also positively impact employee morale and retention. Many hoteliers miss out on this

Ten Steps to Successfully Introduce AI to Your Hotel Teams2024-04-22T11:30:34+02:00

3 Key Strategies for Mastering Revenue Management with PMS Data

2024-04-10T16:57:06+02:00

Data fuels the commercial operation of a property and empowers hotel Revenue Managers to make informed decisions, outpace rivals, and ultimately boost profits. When discussing data, there's no resource more crucial than your Property Management System (PMS). How to Master Revenue Management with PMS Data: The 3 Strategies Your PMS is the core of your hotel's daily operations, monitoring everything

3 Key Strategies for Mastering Revenue Management with PMS Data2024-04-10T16:57:06+02:00

Is Conversational AI a Good Fit for Guest Communications?

2024-02-26T17:28:47+01:00

The power of Artificial Intelligence (AI) has been making waves in the hospitality industry. Considering rapid developments in AI-based hotel tech solutions, rising expectations of tech-savvy travelers, and challenges the industry faces, let’s explore the fit of conversational AI in guest communications, as well as its role and benefits. Beyond the Hype: Sophistication of Conversational AI Before exploring the answer

Is Conversational AI a Good Fit for Guest Communications?2024-02-26T17:28:47+01:00

5 Hotel Management Software Solutions Every Hotel Needs

2024-06-04T21:58:16+02:00

For hotel owners, revenue management is incredibly important. It involves selling the right room at the right time and price to the right customer via the right distribution channel to maximize business results. To assist with this, many hotels use hotel management software packages. In this article, you will find the five most important software solutions within the hospitality industry.

5 Hotel Management Software Solutions Every Hotel Needs2024-06-04T21:58:16+02:00

5 Essential Tips to Choose the right Property Management System

2024-06-04T21:56:45+02:00

For those in the hospitality industry trying to run a successful hotel, a robust revenue management strategy is of the utmost importance, and a property management system (PMS) can assist greatly. In this article, you will find the uses of a property management system and read five tips to help you select the right one. Table of Contents: What Is

5 Essential Tips to Choose the right Property Management System2024-06-04T21:56:45+02:00

Housekeeping Technology; The Latest Tech used in Hotel Housekeeping

2024-06-07T13:08:18+02:00

Housekeeping technology is important in hotels because it can assist the housekeeping department with its core tasks while allowing the team to improve efficiency and track and report progress. In this article, you can learn about the latest technology used in the hotel housekeeping field. Table of Contents: What is the Hotel Industry? What is the Housekeeping Department? The Importance

Housekeeping Technology; The Latest Tech used in Hotel Housekeeping2024-06-07T13:08:18+02:00

Front Office Technology: The Latest Tech for the Reception in 2024

2024-06-07T13:10:17+02:00

Front office technology has seen significant development in recent years. Driven in part by the rise of COVID-19 and technological changes, these changes mean that today's front desk is different from the traditional reception office of the past. In this article, you'll learn about exciting developments in front-office technology and what they mean for your business. Table of Contents: What

Front Office Technology: The Latest Tech for the Reception in 20242024-06-07T13:10:17+02:00

Discover The Latest Housekeeping Trends for 2024

2024-06-05T13:49:38+02:00

It is important for hotels to keep up with the latest housekeeping trends, as these will influence customer expectations. Furthermore, many of these trends have emerged because they provide ways to manage a housekeeping team effectively, boost efficiency, and improve guest satisfaction. In this article, you can read about the most significant trends to follow to optimize your hotel's operations

Discover The Latest Housekeeping Trends for 20242024-06-05T13:49:38+02:00

Learn How Breakfast Service Can Be a Profit Center for Your Hotel

2024-04-02T13:04:21+02:00

OTAs show "breakfast included" as a primary search filter for hotel guests. It's not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel. It's one less decision they need to make. In this article, you'll see how thinking of breakfast as a profit center – setting, food, service, environment – impacts your hotel's

Learn How Breakfast Service Can Be a Profit Center for Your Hotel2024-04-02T13:04:21+02:00

Embracing Hybrid Hospitality: A Blueprint for Boosting Hotel Revenue

2023-12-29T16:31:03+01:00

In the ever-evolving landscape of the hospitality industry, it can feel hard to stay ahead of the curve – or even in the middle of it. However, changing habits, attitudes, and trends send a clear message: the status quo is no longer sufficient to meet the complex needs of modern guests. The solution? Embrace a flexible tech stack and adopt

Embracing Hybrid Hospitality: A Blueprint for Boosting Hotel Revenue2023-12-29T16:31:03+01:00

A Comprehensive Overview of All Hotel Positions

2024-06-06T13:18:58+02:00

Hotels offer a number of different career paths, thanks to the sheer range of hotel positions that exist. In order to find the best job for your skills, qualifications, and preferences, it is beneficial to have a rounded understanding of these different roles. In this article, you will find a comprehensive overview of the positions within a typical hotel. Table

A Comprehensive Overview of All Hotel Positions2024-06-06T13:18:58+02:00

Hotel Departments: Learn About All the 7 Sections of a Hotel

2024-06-07T13:35:06+02:00

Hotel departments are the different sections that make up a hotel or resort business. A hotel is a complex system, requiring several departments to function and work together to create a cohesive whole. In this article, you'll learn all about the different departments required to run a hotel, from the front desk to accounts and credits. Table of Contents: What

Hotel Departments: Learn About All the 7 Sections of a Hotel2024-06-07T13:35:06+02:00

Front Office Department in Hotel: Everything You Need to Know

2024-06-07T13:39:37+02:00

The front office department in a hotel is at the core of the entire operation. The primary functions of the front office include reservations, checking in and out, handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer inquiries, arranging guest services, and more. In this article, you'll learn everything about the nerve center of a

Front Office Department in Hotel: Everything You Need to Know2024-06-07T13:39:37+02:00

Hotel Front Office: Learn About Tasks, Responsibilities, Roles & More

2024-05-30T13:59:42+02:00

Front office hotel staff are among the most important employees in any modern property, as they are guests' regular contact points. In this article, you will learn about the front office department, its definition, the key tasks and responsibilities, and how technology can help the department. Table of Contents: What is the Front Office Department in a Hotel? The Importance

Hotel Front Office: Learn About Tasks, Responsibilities, Roles & More2024-05-30T13:59:42+02:00

Housekeeping Job Description: Key Duties and Skills Required

2024-06-01T13:27:30+02:00

Housekeeping jobs are some of the most vital positions within any business in the hotel industry, but there is sometimes some confusion about what these jobs entail and the skills needed. In this article, you will be able to read a detailed housekeeping job description so that you understand the role itself and the qualities required for success. Table of

Housekeeping Job Description: Key Duties and Skills Required2024-06-01T13:27:30+02:00

Facing Automation Fears: A Perspective for Hoteliers

2023-12-06T10:54:40+01:00

For some, advancements in automation bring a profound sense of dread. Worrying about the big-picture societal challenges that may come with the widespread adoption of new, advanced generative AI tools is understandable. But instead of fretting about whatever dystopian worst-case scenario automation may bring, it's time to take a step back for perspective and think of how automation may apply

Facing Automation Fears: A Perspective for Hoteliers2023-12-06T10:54:40+01:00
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